Our team at justthink comprises of the industry's leading technical and creative minds. Any questions you have regarding any online marketing subject is answered on this page by…
Andy Mogg
Web Development Manager and chilli connoisseur
Andy Mogg Web Development Manager and chilli connoisseur
Steve Gill
Steve Gill Technical Manager and Star Wars aficionado
Steve Gill Technical Manager  and Star Wars aficionado
Terry Kneeshaw
Managing Director and Northern Soul maestro
Terry Kneeshaw Managing Director and Northern Soul maestro

Frequently Asked Questions


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Q. What is SEO and how does it work?

A. This is the process of improving the volume or quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results. Typically, the earlier a site appears in the search results list, the more visitors it will receive from the search engine. SEO may target different kinds of search, including image search, local search, and industry-specific vertical search engines. This gives a web site web presence.
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Q. Do I need to send a deposit for the work?

A. No, we do everything for you.
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Q. Can I have a personalised e-mail address?

A. Yes, your domain name can be used for multiple emails. anything@yourdomain.com will work. Individual e-mail addresses can also be set-up eg. info@yourdomain.com.
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Q. How can I be sure email marketing is working?

A. Email marketing is fully traceable, and you can check every aspect of its performance. Open rate, click-throughs specific to individual links and open times are some of the statistics that you can access from the moment the email is sent. Additional options including tracked telephone numbers and online feedback forms are other ways in which you can trace performance. The most obvious indication that email marketing works however is return on investment, which is potentially phenomenal.
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Q. I’ve seen a do-it-yourself email marketing package online, why should I bother with Just Think’s email marketing?

A. Just Think provide a complete service that takes care of every single element of the email marketing process - design, copywriting, performance tracking, results analysis, optimisation, recipient database cleansing and unsubscriber management to name a selection. Take a look at our its of our service, or visit the blog to read about some real world clients that are experiencing the amazing results for their businesses right now
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Q. I’ve seen cheaper hosting online. Why should I pay Just Think to host my website when I can do it myself?

A. Self-service hosting is readily available around the web. Our annual hosting package is a fully managed service, including technical setup, telephone support, unlimited email addresses and industry-leading uptime –a complete, hassle-free service.
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Q. I’ve heard other SEO companies promise “1st page results” guarantees. Can Just Think guarantee this?

A. We don’t make any claims of “1st page results” for one simple reason – it’s extremely misleading. It’s also quite an out-dated claim to make. It’s very simple to achieve 1st page results on any old keyterm, but it isn’t likely to deliver a positive return on investment. We select the optimum keyterms for your website, the ones that people are actually typing into search engines, and we achieve high rankings on them - delivering real business benefits.
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Q. Why does my position on Google change occasionally?

A. Search engines continually assess the appropriateness of their results, therefore rankings do fluctuate regularly. Be sure to follow an ongoing SEO strategy to avoid dropping out of strong positions.
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Q. How much will it cost to get to the top of a search on PPC?

A. This depends massively on the sector, keyterm and competition – and we don’t recommend indiscriminately throwing money at PPC to get to the top. We’re Google Adwords Qualified and can help you get the best out of your PPC budget.
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